Traveling without luggage
BoB
BoB
Bag on Board is the best way for passengers to forget about carrying their luggage and waiting at the airport for their bags and focus on enjoying their trip thanks to the pick-up and check-in service.
On the same day of the trip or the day before, BoB collects your luggage at the address indicated by the customer, ensuring that it reaches its final destination safely and on time.
It follows a rigorous process of verification, identification of the customer and packaging of the suitcase, complying with all safety and warranty standards, so that the customer only has to pick up their luggage at the destination.
Objectives
01
BoB transports the luggage to the airport and the agent bills it for the passenger, thus improving the customer experience
02
In addition, it makes it possible to improve operations, since BoB agents use off-peak hours to check luggage
03
Digitalization of last-mile baggage delivery processes
Impact
+50,000
suitcases transported
96%
satisfactory deliveries
4.9/5
of evaluation of our customers
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